Features
Everything your team needs to sell and support on WhatsApp
Six tools that share one inbox, one contact record and one set of permissions.
WA Desk · Team inbox
A shared WhatsApp inbox your whole team can work from
Every WhatsApp number in one shared inbox, with access set per number and per person.
All numbers, one inbox
Tick the numbers you want to see. The chat list, unread counts, calls and contacts all follow that choice.
Six roles, access per number
Owner, admin, manager, executive, restricted executive and viewer. Give each person exactly the numbers they handle.
Voice notes, photos, video, documents
Play voice notes at 1.5× or 2×, open photos full screen and download files. Media streams from Meta and is not stored on our servers.
WA Desk · Calling
Take WhatsApp calls in your browser, right beside the chat
Answer and place WhatsApp voice calls in the browser, next to the chat.
Rings on any page
An incoming call shows the caller's name and chat on every screen. The first person to answer takes it.
Answered quickly
The audio link is prepared while the phone is still ringing, so conversations start as soon as you press Answer.
Call customers back
Ask a customer for call permission from the chat, then call them from the same screen once they agree.
Automation
WhatsApp automation that qualifies leads, not just greets them
Rules, follow-ups and WhatsApp forms that qualify leads, with drafts, versions and rollback.
Conditions that matter
Match keywords, button taps, form replies, the ad a chat came from, saved attributes, the customer's stage or message floods.
Buttons, lists and forms
Reply with quick-reply buttons, pick lists, templates or native WhatsApp Flows forms, and save the answers to the contact.
Waits and follow-ups
Wait a set time, then follow up only if the customer hasn't replied. Sequences stop when the conversation moves on.
AI agents
AI agents on WhatsApp that know your business and know when to stop
Business bots trained on your documents, on the model you choose, with hard spending limits.
Learns from your files
Upload PDFs, Word documents, images and text. Each file is read once and kept as knowledge for the bot.
Pick the model
Choose from Claude and OpenAI models, with price, strengths and trade-offs shown before you decide.
Your own key, or ours
Connect your own Anthropic or OpenAI key and pay the provider directly, or use the platform key within an allowance.
Ad conversions
Teach Meta which WhatsApp chats turned into customers
See which ad started each chat and send qualified leads and sales back to Meta.
Source on every chat
Ad, post, tracked link or organic, with the first touch and the latest one kept separately.
Tracked links
Add a ref code to a wa.me link on your site, bio or QR, and chats that use it are tagged automatically.
Conversions API built in
Send Meta's WhatsApp events, from LeadSubmitted and QualifiedLead to Purchase, with the click ID Meta needs.
Developers
WhatsApp for your code and your AI assistants
A REST API, signed webhooks and an MCP server so Claude, ChatGPT and your own systems can work WhatsApp.
REST API with OpenAPI
Messages, templates, contacts, conversations, automations and conversions, described in a live OpenAPI document.
MCP server with OAuth
Connect Claude, ChatGPT or any MCP client. People sign in and approve access; no keys are pasted anywhere.
Keys scoped per number
Organisation keys or personal keys, each limited to chosen numbers and scopes, with per-minute rate limits.
Bring every WhatsApp conversation into one place
Create your account with Google. We set up your workspace, then a guided checklist connects your first number.